INSTANT ANSWERS
Our products are restocked regularly. If an item is out of stock, you can join the waitlist on the product page to get notified by email when the item is back in stock.
Check out our size guide to determine your strap size.
International customers are responsible for any fees related to import customs or duties.
Please contact us using the contact form below and select the order changes and cancellations category. Please be advised that not all cancelation and order change requests can be read and processed before the order is shipped as we do not receive them the moment they are sent. We do our best to check for them every 30-60 minutes during business hours, but it may take longer in some cases such as during peak business hours, lunch breaks, staff meetings, high volume of emails, etc. Orders are normally picked up daily around 12pm EST, so please submit your returns request by 11am EST for the best chance of it getting processed in time. Your order may have already been shipped even if you have yet to receive a shipping confirmation email as these emails are sent about 2 hours after we process shipments. In cases where the order has shipped before your request can be processed, you will have to submit a returns request to return your order for an exchange or refund.
ORDER TRACKING
PHONE
Phone support is not available at this time. Please contact us via our contact form below, or by email at info@strapsco.com
CONTACT US
USE OUR HELP WIDGET OR EMAIL US AT INFO@STRAPSCO.COM
USA
strapsco distribution inc.
102 W Service Rd, #514
Champlain, NY 12919
United States
Canada
strapsco distribution inc.
110 Ronald Drive
Montreal West, QC H4X 1M8
Canada
Email
info@strapsco.com